Relaxing Environment
A Guest from Milpitas, CA recommends this property
Stayed 2 days in April, 2010
I've been renting this cabin for over 10 years now and have had many trips with friends and family here. It's a very nice cabin in a good location if you like South Tahoe. The small hills on the side make a great spot for sledding with small children. Saves a drive to a snow park.
There really is no down side to this cabin. The two gripes I have are the cleaning fees and the hot tub fee. First of all, if the hot tub is part of the amenities there shouldn't be a fee. What if we don't use it? What's next? A coffee maker fee? I think it's ridiculous. I don't go to a hotel and be charged a swimming pool fee, because it's there. The second gripe is the cleaning fee. If you're going to charge me a cleaning fee, don't ask me to do the cleaning. What do the cleaning people do after I've pulled off the sheets, put the dishes in the dishwasher, taken out the trash? Don't charge me a fee if you expect me to clean as well. Otherwise, lower the fee to something more reasonable.
Manager Response
Hi Susan, I'm so glad to hear that you enjoy this cabin year after year. Thank you for your input about the cleaning fees. We ask that guests do their dishes so they don't get crusty and very difficult to clean by the time the housekeepers arrive, and put the trash out in the trash cans so it doesn't stink up the house before the housekeeper arrives. They do all the laundry, vacuum/sweep/mop all flooring, fully clean the kitchens/appliances, remake all beds, and clean/sanitize all bathrooms for their fee, along with dusting, sweeping of outside areas, etc. Our cleaning fees are actually quite reasonable compared to others that you would find in the area for the same thing. Hope to see you again next year!